Pharmacy Assistants are generally responsible for a number of clerical, administrative, and quality assurance duties. Their main objective is to ensure that a pharmacy is running smoothly. Being a pharmacy assistant may be the ideal career for you if you’re well-organized, attentive and a problem-solver. Since healthcare is a chief concern for the well-being of the public, careers in pharmacy are critically important and in demand. In order to succeed as a Pharmacy Assistant, specialized skills are required. Keep reading to learn about these skills and how Medix College supports you as you strive to develop them.

1. Effective Pharmacy Assistants Are Detail-Oriented

Pharmacy Assistants are responsible for receiving and confirming prescription orders. Before pickup, prescriptions must be processed correctly in order to protect the public’s health and safety because the incorrect medication, dosage, or combination of medications can have harmful or even fatal effects. For this reason, Pharmacy Assistants always pay attention to details and are conscious of the significance of quality in their work, whether they are processing patient data or a prescription order.

At Medix College, students learn how to operate and maintain industry-standard software tools, maintain patient profiles, handle inventory, pay third parties, and more. In order to develop accuracy during Pharmacy Assistant training, practice is your best asset.

2. Excellent Customer Service Skills Will Help You Succeed After Pharmacy Assistant Training 

Pharmacy Assistants work in a client-facing role and, oftentimes, they are the first staff members that patients come into contact with when they enter the pharmacy. Effective customer service skills are crucial to patient satisfaction and in effect, the success of a pharmacy. By engaging with patients pleasantly, listening attentively to concerns, answering questions, and referring patients to the pharmacist when needed, you can be of great help to those looking for solutions to their health issues. Remember the nature of each patients’ situations. Likely, they do not feel their best and, as a result, may react emotionally or impatiently to any setbacks or insurance problems. Compassion should guide your customer service duties after earning your Pharmacy Assistant Diploma.

3. Competitive Pharmacy Assistant Candidates Are Tech-Savvy

Pharmacy technology has evolved significantly in recent years. Pharmacy Assistant students wishing to be competitive candidates after graduation must be familiar with industry standard software including word processing tools, data-based platforms, billing software, and more. These skills are covered extensively during the program, and students have the opportunity to build their practical technology skills in our interactive labs.

Our Pharmacy Assistant training program equips students with a vast knowledge-base on the history and legislation of pharmacy in addition to the way our healthcare system works. This helps them to understand the practical skills they develop in the hands-on part of our program, providing a well-rounded educational experience.

Ready to earn your Pharmacy Assistant Diploma in Ontario?

Contact Medix College to learn more about our programs.

In every profession and industry, there are rules or guidelines that regulate the behaviours, attitudes, and methods of professionals in the industry. These rules are known as ethics, and they are indispensable for an industry such as pharmaceuticals, which may be both health and profit-oriented. 

Pharmacy Assistants and everyone else in a healthcare team owe a duty of care to the consumer, the business, and other members of the healthcare team. These duties have been spelled out in the profession’s code of ethics. 

If you’re considering Pharmacy Assistant training, you’ll need to learn these ethics as they’ll serve as guidelines for your future actions and activities as a practitioner in the industry. In case you are wondering what these ethics are, we’ve highlighted them here. 

Your Ethical Duties to Clients After Pharmacy Assistant Training 

The role of a Pharmacy Assistant is a very client-facing one. You’ll often be the first contact that clients have with the pharmacy. Your demeanour during interactions with them can colour their impressions of you and the pharmacy one way or the other. As such, you’ll need to carry out your duties in a way that demonstrates respect for their dignity.

Remember that people place a high level of trust in your abilities to correctly fill their prescriptions and effectively handle various other tasks that your Pharmacy Assistant training has prepared you for, including packing and labelling products, maintaining prescription records, and more. It is that trust that makes them seek out your services. Bearing this in mind, always strive to carry out your duties and responsibilities appropriately and professionally. In every instance, set clients at ease, demonstrate concern for their well-being and try as much as you can to be helpful.

Your Ethical Responsibilities to the Business 

As much as your focus is on the health and well-being of clients, you also need to keep an eye on the pharmacy’s bottom line. The pharmacy can only continue to help people fulfill their medications if it doesn’t drown in its operational costs. 

Since you’ll be handling sales transactions, you’ll be nominally responsible for the business’s finances. One way to ensure that clients seek out your pharmacy first is by delivering excellent customer service every time. Be meticulous about maintaining prescription records and inventories of medication, and handle orders with speed and courtesy. Also, keep track of inventory to ensure that the pharmacy doesn’t run out of essential medicines.

Commitment to Competence and Continuous Self-development 

Your training is not expected to stop at the end of your qualification courses. Even after your training ends, you’re expected to keep up-to-date with current industry standards and best practices. One way to do this is by dedicating yourself to lifelong learning and self-development.

To execute your duties optimally, you must ensure that you are competent by completing your Pharmacy Assistant courses. Continuous training as a Pharmacy Assistant will ensure you are better equipped to use health resources responsibly and execute your duties in a way that would benefit you, your customers, and the pharmacy. 

Are you interested in earning your Pharmacy Assistant Diploma in Ontario?

Contact Medix College to learn how you can get started.

Are you passionate about helping people? A rewarding career as a Pharmacy Assistant could be right for you. In this role, you’ll be an invaluable member of a healthcare team, filling prescriptions, maintaining records, providing quality customer service and more. If you’ve already begun training or are considering enrolling in a program, you might be wondering about what the job search process will look like and how to prepare.

Before you begin your job search, you should consider a few important questions. Firstly, ask yourself what your non-negotiables are for your future workplace. What sort of workplace culture do you hope to be a part of? Then, review your resume, or have a friend review it. Does it tell the entire story of your experiences and valuable skills? After these steps, keep reading to discover some key action items to help you prepare for your job search and land the pharmacy assistant position you’re looking for. 

After Pharmacy Assistant Training, Seek Out Volunteering and Internship Opportunities 

Once you finish your pharmacy assistant training, your first impulse may be to seek a permanent position right away. However, permanent positions may take time to find. In the meantime, consider getting work experience that will enhance your resume, such as participating in a volunteering program or an internship within the healthcare field. Not only will employers be impressed by your initiative, but they’ll also be confident in your ability to fulfill the duties of a pharmacy assistant because you’ve gained prior related experience.

Remember to do Your Research  

When you’re searching for a job after completing your pharmacy assistant course, looking for opportunities in the right places will be crucial to your success. For example, researching opportunities on hospital websites, job boards, and the ‘Careers’ pages of pharmaceutical retail websites are all great places to start looking. When you do your research, you’ll find out what kind of positions are available in your area, helping you to maximize your odds by staying aware of more job opportunities than other candidates. When you begin your job search, try checking job posting sites early each morning for the best results.

Don’t Underestimate the Power of Word-of-Mouth

Chances are, you know someone who works in healthcare. If not, a friend of a friend or even a relative surely does. Word of mouth travels quickly, and many employers prefer to hire candidates who have been referred by colleagues, employees or other professionals in the field. In order to increase your chances of success, let everyone in your network know that you’re looking for a job as a pharmacy assistant. It’s likely that one of them will be able to connect you with an opportunity as a pharmacy assistant. 

By keeping in mind these job searching techniques, you’re sure to find your dream pharmacy assistant position. Our Pharmacy Assistant Diploma program at Medix College will equip you with the tools and knowledge you need to succeed, as well as comprehensive Career Services to prepare you for your future.

Ready to start your pharmacy assistant diploma in Ontario? 

Contact Medix College for more information!

If you are considering becoming a pharmacy assistant, you may be shocked to know that almost half of all drug products in Canada have had a shortage at some point within the last 5 years. 

Although the pharmaceutical industry itself is quite advanced in its application of technology, the same has not been true for the digitization of its operations. Growing challenges such as globalization and supply chain complexities are pushing the pharmaceutical industry towards accepting and adapting to the use of modern digital technology to solve these issues. 

Digitization will improve all four stages of industrial operations, which consist of planning, sourcing, manufacturing, and distributing. The greatest impact this has on pharmacies and their customers will be the consistent supply of the medicines they need. Keep reading to learn more about the digitization of pharmaceutical operations.

The Digitalization of Pharmaceutical Planning

The pharmaceutical industry has seen improvements in its planning capabilities through the introduction of Enterprise Resource Planning (ERP) systems. However, even with these systems in place, there is no true visibility across networks and supply chain partners due to data incompatibility, disconnected systems, and other challenges. You may encounter the effects of this after your pharmacy assistant training when faced with drug shortages.

Digitization of planning would allow various supply chain partners to virtually communicate with one another in real-time regardless of what type of ERP system they use. The use of cloud platforms and data analytics applications would allow for collaborative planning between manufacturers, suppliers, and customers such as pharmacies and hospitals. With a digital supply chain, there could be instant monitoring of every data parameter throughout every aspect of the network. Digital applications would also allow for inventory management and optimization and even automatic replenishment throughout the entire chain globally. These innovations would significantly decrease the likelihood of drug shortages.

The Digitization of Pharmaceutical Sourcing 

Through the digitization of sourcing, changes will be made to the way companies run internally and how they interact with their suppliers. New technology allows for procurement processes to be done automatically, including ordering, approval of purchases, the creation of invoices, and more. In addition, cloud-based technology can also provide up-to-date analytics on spending that can give insights into all sourcing-related activities with user-friendly dashboards that allow for improved sourcing decisions. 

The Digitization of Pharmaceutical Manufacturing

The technological boom has created the potential for smarter and more decentralized production. ‘Smart’ digitized pharmaceutical factories can optimize manufacturing through real-time analytics, predictive maintenance, bottleneck identification, and sensor-enabled automation. With the use of digitized production, pharmaceutical companies can improve their Overall Equipment Effectiveness (OEE), not only reducing machine downtime but increasing throughput quality. After completing your pharmacy assistant course, you’ll be exposed to the many new technologies on the horizon affecting medicine. Within the manufacturing realm, this includes the use of robotics and AI, continuous manufacturing, and 3D printing. 

The Digitization of Pharmaceutical Distribution 

Technological innovations in distribution are already emerging, specifically the use of Radio-frequency Identification (RFID) tags. Tag readers allow for zero human involvement in finding the desired product, packaging it, and preparing it for distribution. Distribution processes can further advance with RFID-tagged pill boxes in hospital and pharmacy cabinets that can automatically replenish drug stocks as needed. As technology advances, inventory processes at manufacturing warehouses can be optimized with the use of RFID tags and scanning drones, which again would only decrease the likelihood of nationwide shortages. 

How This Will Affect You After Pharmacy Assistant Training

The digitization of the pharmaceutical industry will allow for virtually connected and increasingly efficient operations systems that will solve many of the issues that lead to drug shortages around the world. As a pharmacy assistant, you’ll be able to provide your customers with the medicine they need when they need it. 

At Medix College, we offer short-term, comprehensive courses paired with hands-on training within a real-life healthcare setting. In addition, our career support services will equip you with the tools you need to enter the workforce immediately after graduation allowing you to confidently start your new career helping others. 

Are you interested in getting your pharmacy assistant diploma in Ontario?

Contact Medix College for more information today!

With the lockdowns of the pandemic forcing many companies to close, businesses had to shift their sales approach so that they could continue to reach customers without having a physical store open. Businesses started to turn to the internet and follow the lead of e-commerce companies like Amazon and eBay. Through e-commerce, customers can access an online store and its products and continue to make purchases through the web. 

As for the healthcare field, businesses like pharmacies had to find a way to ensure people who had COVID could continue to receive their prescriptions and medical necessities. This is why many pharmacies turned to e-commerce and started offering virtual consulting and online prescription purchasing services. Here’s a closer look at some of the changes to expect with the shift to e-commerce.

Convenient Access to Medical Supplies for Customers 

During your pharmacy assistant course, you will see that many pharmacies have developed their online presence. At the same time, they are expanding their customer base and resources. For example, people living in more rural areas now have the opportunity to order their prescriptions and get them delivered at their convenience. 

As people grow older, they become more reliant on a range of medical supplies. Having online pharmacies and delivery services ensures that those with reduced capabilities or limited mobility have access to what they need. With new digital technology, a client can even meet with a pharmacist virtually who will prescribe them medication. They can then obtain that medication with fast and convenient delivery. 

Better Client Privacy

With online delivery and virtual consulting, customers can expect greater privacy when buying their medication. For many people, picking up prescriptions at the pharmacy can feel intimidating. After pharmacy assistant school, you may see that some people are hesitant about going to the pharmacy and seeking help for a specific condition.

With e-commerce in the pharmaceutical industry, customers can order their prescriptions without being in a public space. From the comfort of their own home, they can get the help they need without the fear of being overheard by other customers in the store.

What the Future Holds For Graduates of Pharmacy Assistant School

As a graduate of pharmacy assistant school, you should be ready for the changes to daily work that e-commerce can bring. Students of Medix College will receive hands-on training in operating typical pharmacy software, entering prescriptions and printing labels, maintaining patient profiles, third-party billing and inventory management. Being vigilant in these duties will become even more important as you handle online patient orders and prepare medications for delivery. With knowledge of the benefits–and challenges–that e-commerce can bring to the healthcare field, you’ll be ready to embrace the new trends and technologies of the future. 

Are you interested in receiving a pharmacy assistant diploma in Ontario?

Learn more about our program at Medix College today!

Pharmacy assistants play an integral role within a pharmacy. They work alongside and under the supervision of pharmacists and pharmacy technicians as they greet customers, help to fill prescriptions under the supervision of a pharmacist, and help with several other tasks. 

Helping out with inventory management may also be part of your future career. Inventory management refers to managing the medical supplies and medications that are used within a pharmacy. Effective inventory management is important, as it helps make sure that prescriptions can be properly filled and that customers have access to the medications that they need. 

At Medix College, you’ll get hands-on training that will prepare you to launch a successful career as a pharmacy assistant. Read on to learn some tips for managing inventory!

1. Do Physical Inventory Checks After Your Pharmacy Assistant Training

To become good at inventory management after your pharmacy assistant training, you’ll need to–under the supervision and guidance of a pharmacist and/or pharmacy technician–be familiar with the inventory at the pharmacy. By performing regular physical inventory checks, you will know exactly which products are in the pharmacy. This will help you notify the pharmacy team of any important inventory updates they might need to know about. For example, if you see that a medication is about to expire, or that the supply of a particular product is running low, you can inform the pharmacy team so that they can handle orders accordingly. A physical inventory check helps you match the computerized inventory system with what you currently have on the shelves. 

2. Watch Out for High Costs

After completing your pharmacy assistant course, you’ll get to work alongside pharmacists and pharmacy technicians, and may be tasked under their supervision with helping to manage the supply of different types of medications. One important point to consider with regards to inventory management is cost. Ordering too much of a product, especially an expensive product that will expire quickly, can lead to high costs and wasted money.

Good data on how much of different products are needed can help to ensure that your team doesn’t accidentally overstock shelves. Implementing a next-day delivery system with distributors can also help to address this issue. 

3. Don’t Let Medications Run Out

While it’s important to avoid overstocking, it’s also important to make sure that enough products are stocked so that medications don’t run out. Customers stepping into a pharmacy want to know that they’ll be able to fill their prescriptions and get the products they came for. If they consistently can’t, and need to return once products have been reordered, then they may eventually decide to go elsewhere. 

For many, their prescription can be vital to their health and wellbeing, and so difficulties filling their prescription can cause stress. For this reason, proper planning is important. For pharmacies, proper inventory management is essential to success.

Are you interested in a pharmacy assistant diploma in Ontario?

Contact Medix College for more information!

Handling customer feedback is important for any business, including a pharmacy. Without acknowledging customer feedback, a pharmacy won’t know what direction to take in terms of its business operations or how to further improve customer service.

Read on to discover how you can handle customer feedback like a pro during your career as a pharmacy assistant!

1. Carefully Listen to Your Customers’ Feedback After Pharmacy Assistant Training

Listening is a major ingredient in customer service. When customers provide you with feedback, they’re going out of their way to provide you with valuable information that can help you and everyone else at the pharmacy conduct their business better. Whether the feedback is negative or positive, listening to your customers will help them feel appreciated and let them know that you value their time and input.

Actively listen to your customers’ feedback so that you really and truly understand their perspective. After completing your pharmacy assistant training, your ability to listen to clients will help you provide excellent customer service.

2. Be Friendly and Welcoming When Interacting Face to Face With Customers

Just like listening, being friendly and welcoming is also vital for a pharmacy’s success. Without your welcoming and friendly demeanour, your customers won’t be willing to provide you with the kind of feedback that can help you with your career. Customers who feel uncomfortable and unappreciated won’t be as likely to provide you with their perspective.

After your pharmacy assistant course, you’ll get to interact with various customers throughout your career. Maintaining a friendly and welcoming attitude will show your customers that you care about their wellbeing and value their time. As a result, they may be more likely to approach you and voice their feedback and opinions.

3. Be as Courteous Over the Phone as You Are in Person

There will be occasions when customers call in to ask questions or to provide feedback about their customer experience with the pharmacy. Being as friendly and upbeat over the phone as you are in person will help you address their issues or concerns effectively. You’ll be able to show your customers that you care, demonstrating your high level of professionalism as a pharmacy assistant. When customers provide feedback about their prescription, for instance, don’t interrupt the conversation. Instead, wait, be courteous, and explain to them that you’ll pass them along to the pharmacist who can address the concerns and questions they may have about their medication.

When you attend Medix College to become a pharmacy assistant, you’ll get the opportunity to develop and improve your professionalism as well as your verbal and written communication skills. As a result, you’ll graduate feeling confident about your ability to launch a rewarding career interacting with customers on a regular basis.  

Are you interested in earning a pharmacy assistant diploma in Ontario?

Contact Medix College to learn more about our hands-on and comprehensive program!

Communication skills are important to have in any field and even more so in the pharmaceutical and healthcare industry. Dealing with medical prescriptions and addressing customers on a regular basis requires communication skills of the highest level.

At Medix College, we focus on both verbal and written communication skills through our Pharmacy Assistant Diploma Program. We help to prepare you to play an integral role in a healthcare team that provides pharmaceutical services to the community. Read on to learn why communication skills are important for a pharmacy assistant career.

Communication is Key to Customer Service After Your Pharmacy Assistant Training

As a pharmacy assistant, you will communicate with colleagues, dispensary staff, customers and other healthcare providers regularly. Having excellent communication skills helps establish solid relationships with everyone you interact with on a daily basis–particularly when providing customer care. Healthcare providers will always look out for their patients and the same is expected of a pharmacy. It will be up to you and your team, alongside a registered pharmacist, to provide a positive customer experience–and that all depends on possessing excellent communication skills. When you complete the pharmacy assistant training at Medix College, you’ll be prepared to fill prescriptions and handle sale transactions, which are duties that require you to apply your communication skills when interacting with customers.

Communication Skills Are Important for Teamwork

You will learn after your pharmacy assistant course that having excellent communication skills is a great asset in your career, as you establish relationships with other professionals in the workplace. As a pharmacy assistant, you will have to work with pharmacists, pharmacy technicians and other healthcare professionals–which will require you to receive and provide important instructions, or delegate tasks as needed throughout the day. Everyone on the floor should have a clear understanding of what is being communicated. Having excellent communication skills will help you communicate effectively with your colleagues and improve the efficiency of the work environment by avoiding any miscommunication when it comes to ordering prescriptions and providing special medication instructions.  

Communication Skills Support Customer Safety 

Being able to communicate effectively is an important quality that customers look for in pharmacy assistants, as they navigate the healthcare system to acquire what they need for their wellbeing. As a trained pharmacy assistant, you will have an understanding of medical and pharmaceutical terminology, prescription interpretation, various dosage forms, therapeutic classifications of drugs, as well as an understanding of human anatomy and physiology. 

This allows you to assess if anything prescribed to the customer may have adverse effects. In that case, you may have to act accordingly by addressing your concerns with the customer and the prescribing physician in a clear manner. Without strong communication skills, you may not be able to relay your concerns clearly, resulting in delays and risks to the safety of the customer.

At Medix College, you will graduate with the communication skills required to work in retail pharmacies, hospitals, home health care facilities, pharmaceutical manufacturers, community pharmacies, long-term care facilities and public health service clinics.

Ready to earn your pharmacy assistant diploma in Ontario?

Contact Medix College to learn more!

If something is referred to as aseptic, it means that it has been made contamination-free and that it won’t reproduce any sort of harmful living microorganisms. For a job in pharmacy, this is important to keep customers safe when filling their subscriptions. If a pharmacy assistant hasn’t followed proper aseptic techniques, then the product could be contaminated and spread viruses or bacteria that cause disease.

One instance where we saw this outcome was the 2012 fungal meningitis outbreak in the US that was traced back to a compounding pharmacy in Massachusetts. Because this facility had errors in its sterile preparations, there was an outbreak and others suffered. Keep reading to learn the basics of aseptic technique to ensure your work in the pharmacy is safe and compliant.

4 Important Key Aspects to Aseptic Technique

There are four main components to aseptic technique that students in pharmacy assistant training should know. The first is to maintain barriers to minimize the opportunities for contamination of your product from employees or the environment.

Next, there is proper equipment preparation, followed by strict environmental controls. These components ensure sterile instruments and surfaces are maintained throughout the process of compounding and packaging prescriptions. Finally, the last key aspect is the strict contact guideline to further minimize contamination risk. Keeping each of these four components in mind as you begin working in a pharmacy will help keep both yourself and others safe.

Knowing When to Use the Aseptic Technique

During your training, you may learn that there are only certain times that you need to follow these strict and tedious aseptic techniques. However, it is important to always keep these protocols in mind during your daily duties to keep a clean and safe environment at your workplace.

Using sterile items and instruments is not the only necessary task. Other clean measures may be taken to minimize the spread of germs and infections. These include washing hands, washing surfaces, and wearing unused gloves when handling various prescription drugs and pharmaceutical products. Forming good habits will only make it easier for you to use aseptic techniques when needed.

Staying Up to Date With Your Training Following your Pharmacy Assistant Course

It is common for pharmacies that require the use of aseptic techniques to hold periodic training sessions to help you stay up to date with best practices following your pharmacy assistant course. Take advantage of these! They are a great way to participate in a refresher to make sure you’re staying on top of your good habits.

While the key components of aseptic technique seem fairly straightforward, it can be hard to know if you’re following every step to the extent required to ensure a safe environment. These training sessions allow you to practice without the risk of any harm to yourself or others.

Ready to start training for a pharmacy assistant diploma in Ontario?

Contact Medix College to learn more about our program!

A career as a Pharmacy Assistant should attract diligent professionals with a broad skill set and a flair for customer service. After Pharmacy Assistant training, you’ll apply your technical and practical skills to make a positive impact on the well-being of your clients. Customers will rely on you to offer honest and informed advice regarding their health care. 

What qualities can help you succeed in this role? For those who are interested in advancing their career after Pharmacy Assistant school, here’s a look at some of the top skills a pharmacy assistant should have, ensuring they offer a positive and efficient service to clients. 

[Infographic] 5 Skills a Good Pharmacy Assistant Should Have

1. Technology skills 

A good Pharmacy Assistant should:

• Have proficient computer skills
• Know how to use specific programs to record patient data
• Work accurately using software to deliver prescriptions

2. Customer service skills

A good Pharmacy Assistant should: 

• Always listen to any questions or concerns the client has
• Show customers that their well-being is a top priority
• Always serve clients in a friendly and approachable manner
• Take the time to reassure customers who may be uncomfortable or unwell

3. Attention to detail

Pharmacy Assistants are expected to:

• Carry out multiple tasks to a high degree of accuracy  
• Carefully review client prescriptions
• Maintain a precise inventory of supplies to avoid confusion
• Confirm important insurance details 

4. Communication
   Pharmacy Assistants must:

• Adapt their communication to meet the needs of different clients
• Explain technical terms using commonplace language 
• Ensure that clients are clear on instructions relating to their prescriptions
• Earn the trust of their clients

5. Ethical skills
   It is important for Pharmacy Assistants to:

• Promote credibility within the industry
• Respect the confidentiality of patient information
• Adhere to health and safety protocols when providing services 
• Respect the autonomy and wishes of all clients

A career as a Pharmacy Assistant should attract diligent professionals with a broad skill set and a flair for customer service. After Pharmacy Assistant training, you’ll apply your technical and practical skills to make a positive impact on the well-being of your clients. Customers will rely on you to offer honest and informed advice regarding their health care. 

What qualities can help you succeed in this role? For those who are interested in advancing their career after Pharmacy Assistant school, here’s a look at some of the top skills a pharmacy assistant should have, ensuring they offer a positive and efficient service to clients. 

[Infographic] 5 Skills a Good Pharmacy Assistant Should Have

1. Technology skills 

A good Pharmacy Assistant should:

• Have proficient computer skills
• Know how to use specific programs to record patient data
• Work accurately using software to deliver prescriptions

2. Customer service skills

A good Pharmacy Assistant should: 

• Always listen to any questions or concerns the client has
• Show customers that their well-being is a top priority
• Always serve clients in a friendly and approachable manner
• Take the time to reassure customers who may be uncomfortable or unwell

3. Attention to detail

Pharmacy Assistants are expected to:

• Carry out multiple tasks to a high degree of accuracy  
• Carefully review client prescriptions
• Maintain a precise inventory of supplies to avoid confusion
• Confirm important insurance details 

4. Communication
   Pharmacy Assistants must:

• Adapt their communication to meet the needs of different clients
• Explain technical terms using commonplace language 
• Ensure that clients are clear on instructions relating to their prescriptions
• Earn the trust of their clients

5. Ethical skills
   It is important for Pharmacy Assistants to:

• Promote credibility within the industry
• Respect the confidentiality of patient information
• Adhere to health and safety protocols when providing services 
• Respect the autonomy and wishes of all clients

A career as a Pharmacy Assistant should attract diligent professionals with a broad skill set and a flair for customer service. After Pharmacy Assistant training, you’ll apply your technical and practical skills to make a positive impact on the well-being of your clients. Customers will rely on you to offer honest and informed advice regarding their health care. 

What qualities can help you succeed in this role? For those who are interested in advancing their career after Pharmacy Assistant school, here’s a look at some of the top skills a pharmacy assistant should have, ensuring they offer a positive and efficient service to clients. 

[Infographic] 5 Skills a Good Pharmacy Assistant Should Have

1. Technology skills 

A good Pharmacy Assistant should:

• Have proficient computer skills
• Know how to use specific programs to record patient data
• Work accurately using software to deliver prescriptions

2. Customer service skills

A good Pharmacy Assistant should: 

• Always listen to any questions or concerns the client has
• Show customers that their well-being is a top priority
• Always serve clients in a friendly and approachable manner
• Take the time to reassure customers who may be uncomfortable or unwell

3. Attention to detail

Pharmacy Assistants are expected to:

• Carry out multiple tasks to a high degree of accuracy  
• Carefully review client prescriptions
• Maintain a precise inventory of supplies to avoid confusion
• Confirm important insurance details 

4. Communication
   Pharmacy Assistants must:

• Adapt their communication to meet the needs of different clients
• Explain technical terms using commonplace language 
• Ensure that clients are clear on instructions relating to their prescriptions
• Earn the trust of their clients

5. Ethical skills
   It is important for Pharmacy Assistants to:

• Promote credibility within the industry
• Respect the confidentiality of patient information
• Adhere to health and safety protocols when providing services 
• Respect the autonomy and wishes of all clients

A career as a Pharmacy Assistant should attract diligent professionals with a broad skill set and a flair for customer service. After Pharmacy Assistant training, you’ll apply your technical and practical skills to make a positive impact on the well-being of your clients. Customers will rely on you to offer honest and informed advice regarding their health care. 

What qualities can help you succeed in this role? For those who are interested in advancing their career after Pharmacy Assistant school, here’s a look at some of the top skills a pharmacy assistant should have, ensuring they offer a positive and efficient service to clients. 

[Infographic] 5 Skills a Good Pharmacy Assistant Should Have

1. Technology skills 

A good Pharmacy Assistant should:

• Have proficient computer skills
• Know how to use specific programs to record patient data
• Work accurately using software to deliver prescriptions

2. Customer service skills

A good Pharmacy Assistant should: 

• Always listen to any questions or concerns the client has
• Show customers that their well-being is a top priority
• Always serve clients in a friendly and approachable manner
• Take the time to reassure customers who may be uncomfortable or unwell

3. Attention to detail

Pharmacy Assistants are expected to:

• Carry out multiple tasks to a high degree of accuracy  
• Carefully review client prescriptions
• Maintain a precise inventory of supplies to avoid confusion
• Confirm important insurance details 

4. Communication
   Pharmacy Assistants must:

• Adapt their communication to meet the needs of different clients
• Explain technical terms using commonplace language 
• Ensure that clients are clear on instructions relating to their prescriptions
• Earn the trust of their clients

5. Ethical skills
   It is important for Pharmacy Assistants to:

• Promote credibility within the industry
• Respect the confidentiality of patient information
• Adhere to health and safety protocols when providing services 
• Respect the autonomy and wishes of all clients

A career as a Pharmacy Assistant should attract diligent professionals with a broad skill set and a flair for customer service. After Pharmacy Assistant training, you’ll apply your technical and practical skills to make a positive impact on the well-being of your clients. Customers will rely on you to offer honest and informed advice regarding their health care. 

What qualities can help you succeed in this role? For those who are interested in advancing their career after Pharmacy Assistant school, here’s a look at some of the top skills a pharmacy assistant should have, ensuring they offer a positive and efficient service to clients. 

[Infographic] 5 Skills a Good Pharmacy Assistant Should Have

1. Technology skills 

A good Pharmacy Assistant should:

• Have proficient computer skills
• Know how to use specific programs to record patient data
• Work accurately using software to deliver prescriptions

2. Customer service skills

A good Pharmacy Assistant should: 

• Always listen to any questions or concerns the client has
• Show customers that their well-being is a top priority
• Always serve clients in a friendly and approachable manner
• Take the time to reassure customers who may be uncomfortable or unwell

3. Attention to detail

Pharmacy Assistants are expected to:

• Carry out multiple tasks to a high degree of accuracy  
• Carefully review client prescriptions
• Maintain a precise inventory of supplies to avoid confusion
• Confirm important insurance details 

4. Communication
   Pharmacy Assistants must:

• Adapt their communication to meet the needs of different clients
• Explain technical terms using commonplace language 
• Ensure that clients are clear on instructions relating to their prescriptions
• Earn the trust of their clients

5. Ethical skills
   It is important for Pharmacy Assistants to:

• Promote credibility within the industry
• Respect the confidentiality of patient information
• Adhere to health and safety protocols when providing services 
• Respect the autonomy and wishes of all clients

A career as a Pharmacy Assistant should attract diligent professionals with a broad skill set and a flair for customer service. After Pharmacy Assistant training, you’ll apply your technical and practical skills to make a positive impact on the well-being of your clients. Customers will rely on you to offer honest and informed advice regarding their health care. 

What qualities can help you succeed in this role? For those who are interested in advancing their career after Pharmacy Assistant school, here’s a look at some of the top skills a pharmacy assistant should have, ensuring they offer a positive and efficient service to clients. 

[Infographic] 5 Skills a Good Pharmacy Assistant Should Have

1. Technology skills 

A good Pharmacy Assistant should:

• Have proficient computer skills
• Know how to use specific programs to record patient data
• Work accurately using software to deliver prescriptions

2. Customer service skills

A good Pharmacy Assistant should: 

• Always listen to any questions or concerns the client has
• Show customers that their well-being is a top priority
• Always serve clients in a friendly and approachable manner
• Take the time to reassure customers who may be uncomfortable or unwell

3. Attention to detail

Pharmacy Assistants are expected to:

• Carry out multiple tasks to a high degree of accuracy  
• Carefully review client prescriptions
• Maintain a precise inventory of supplies to avoid confusion
• Confirm important insurance details 

4. Communication
   Pharmacy Assistants must:

• Adapt their communication to meet the needs of different clients
• Explain technical terms using commonplace language 
• Ensure that clients are clear on instructions relating to their prescriptions
• Earn the trust of their clients

5. Ethical skills
   It is important for Pharmacy Assistants to:

• Promote credibility within the industry
• Respect the confidentiality of patient information
• Adhere to health and safety protocols when providing services 
• Respect the autonomy and wishes of all clients