Medical Office Administrator

How Medix College Assists with Career Search after Medical Office Administrator Training

April 07, 2023

The job of a Medical Office Administrator (MOA) requires certain management skills. These skills are crucial to the smooth-running operation of hospitals, clinics, and other related workspaces. Since these skills are useful in multiple settings, MOA graduates must make important career decisions at some point.

At Medix College, we provide Medical Office Administration training through a carefully curated program that can be completed in less than one year. Thanks to our experience in this industry, we also ensure ample opportunities to set our students on the right career path. This is so they can look forward to a more secure future in their chosen career. Read on to find out how we do this.

An Overview of the Medical Office Admin Diploma Program

The Medical Office Admin diploma program at Medix College can be completed in just 44 weeks. This program prepares you for a career in administrative positions in the medical field. Some roles you’ll be able to fill upon graduation include:

  • Medical Office Administrator
  • Medical Office Assistant
  • Medical Office Secretary
  • Medical Billing Specialists 
  • Medical Transcriptionist

Through a wide range of courses that focus on medical terminology, nutrition, infection control, and more, students gain a foundational understanding of the industry, preparing them for success in the role. Students are also exposed to a 240-hour externship to put their newfound skills to use and master them.

A Strong Relationship with Industry Employers

Medix College has built a long-standing relationship with several employers in the industry. And these relationships have been leveraged over time to benefit our graduates. If you’re currently enrolled in the Medical Office Admin diploma program, you’ll likely find work shortly after graduation. This is because Medix College is typically contacted by these employees whenever they have an opening. 

Our relationships with employers may benefit you after medical office admin training.

Gain Valuable Career Insights From Job Seminars

At Medix College, students are treated to an extensive job search seminar where they can get familiar with relevant career insights. The seminar also provides important resume advice, interview skills, and other job-related tips.

Our job seminars guide students after they earn their Medical Office Admin diploma.

Guest speakers are drawn from medical professionals and prospective employers in hospitals and medical offices, while past graduates also get the nod. These people are frequently invited to speak to the students undergoing Medical Office Admin training and to give them relevant job-search advice and information.

Practical Training Through a 240-Hour Externship

Students can undertake a 240-hour externship across several industry-related workplaces. This is an experience that has proven immensely beneficial for students. These externships provide an avenue to gain relevant industry exposure while paving the way for future career inroads.

Students learn about the duties, responsibilities, and skills that a Medical Office Administrator role demands. Some students leverage this externship period to make relevant industry connections and broaden their professional network horizons. And these relationships can ultimately give them a solid headstart in the race to find that future job. 


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Medical Office Administrator

4 Medical Billing Tips for Students in Medical Office Admin Training

September 16, 2022

As a medical office administrator, you’ll be responsible for multiple duties that help a clinic run smoothly and keep patients satisfied. One of the most important medical office administration tasks you’ll need to complete on a daily basis is billing. This process is very important as it ensures that each clinic is properly reimbursed for the services offered whether that’s through the Ministry of Health, through insurance, or out of pocket. Medical billing involves: maneuvering a variety of codes, processing insurance claims, and managing invoices. Here are five helpful tips for mastering this crucial aspect of your job. 

1. Bookmark the Provincial Schedule of Benefits to Avoid Setbacks 

A common issue that comes up during billing is forgetting which fee code goes with what procedure. This is easy considering there are so many codes. Though fee codes differ from province to province, they are all listed in the provincial schedule of benefits which you should keep readily available. To save time, try highlighting codes that you use frequently to avoid any setbacks in billing. 

2. Bill Daily to Avoid Getting Behind

While juggling the many tasks involved in medical office administration, it’s easy for non-urgent tasks like billing to fall to the wayside. When you fall behind on billing, your clinic may not get compensated on time which can present a serious problem if this becomes a recurring issue. After medical office admin training, it’s a great idea to make billing a part of your daily routine so that nothing piles up and your clinic gets paid on time. 

At the same time, keep an eye on cut-off dates. In a medical billing context, cut-off dates refer to a deadline for submitting clinic claims in order to get paid on time. If medical billing claims aren’t submitted in a timely fashion, the claims may no longer be eligible for payment. This is a great example of why it’s so beneficial to do your billing daily. You won’t have to play catch up and your clinic won’t have to miss out on any funds. 

Make it a habit to bill daily to avoid getting behind.

3. Always Verify Patient Information After Medical Office Admin Training

Just like coding a procedure incorrectly, recording the wrong patient information can lead to claim rejections. This is a major inconvenience but it can easily be avoided by simply initiating a conversation with patients when they approach the front desk. For example, you can ask patients whether all their information is up to date. Addresses, for example, change often. You could make it a habit to ask your patients, “Are you still living at this address?” in order to avoid discrepancies in their files. 

After medical office admin training, make sure to verify patient information.

4. Have a Plan for Managing Rejected or Denied Claims 

Even if you’re confident after completing your medical office administration course and you do everything in your power to avoid rejected claims, they will still happen from time to time. It’s good to have a system in place for handling them. Luckily, most of the time, the solution is very simple and all you’ll have to do is take note of the error, correct it, and resubmit the claim. However, dealing with denied claims may require you to send in an appeal, as sometimes the reason for the denial is not always clear. Through our medical office administration program, you’ll be introduced to the ins and outs of medical billing and all the other aspects of this dynamic career. 


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Medical Office Administrator

5 Organization Tips for Graduates of Medical Office Assistant School

August 26, 2022

Working in the healthcare industry provides a dynamic, fast-paced career that is not only lucrative but also extremely rewarding. Job Bank Canada projects that the demand for medical office administrators will remain high through to the end of the decade. In Ontario specifically, prospects are especially good due to general growth, province-wide investments in new hospitals and healthcare facilities, and upcoming retirements.

At Medix College, our students receive a comprehensive, practical, and relevant education to acquire the knowledge and skills needed to succeed in an administrative role within a medical office. In addition, students are required to complete a 240-hour externship to truly experience their future careers in a real healthcare setting. As you’ll learn during our diploma program, a successful medical office administrator must have excellent organizational skills. Keep reading to learn 5 tips you can use to keep your medical office running smoothly when you graduate.

1. Organize the Physical Space of The Office

When you start your new career after medical office administration school, the first task you’ll want to focus on is organizing the physical space of the office. By going through every space of the office, you’ll not only gain an understanding of where everything is, but you’ll also be able to define areas that are causing workflow barriers and find solutions to them. Decluttering provides a better first impression for clients when they walk in, while labelling everything will help with staff with organization and efficiency. 

Create a decluttered and organized space for more efficiency after medical office administration school.

2. Organize Your Time by Prioritizing Your Tasks

Once you’ve organized the physical aspects of the office, you’ll gain a better understanding of the practice’s priorities and be able to create a list of short and long-term goals. As a medical office administrator, having effective time management is of the utmost importance. To work effectively and proficiently, be sure to prioritize your goals and tasks from urgent to less important. Getting into the habit of creating a daily to-do list with the most urgent tasks at the forefront can keep you focused on accomplishing the most important tasks first.

3. Categorize Your Incoming Mail

Checking and responding to mail can be a very time-consuming aspect of your career. Although many medical office administrators respond to emails and inquiries throughout the day, it can be more efficient to plan a block of time for each day to focus on mail. By using the same prioritization methods that you do with your tasks, you can stay organized by placing mail into 3 distinct categories: urgent, not so urgent, or file. Once you’ve done this, you can attend to urgent matters immediately while putting off less urgent tasks for another time. 

4. Use the Technology You Learn in Medical Office Administration School to Your Benefit

Our medical office administration training is current and relevant to today’s modern technologies. Our students are provided with a laptop where they learn different applications and software such as Microsoft Office, AbelMed for OHIP billing, and Accuro for Electronic Medical Records (EMR). Other technologies that can help with organization and efficiency in a medical office include apps and software that handle staff scheduling, patient portals and online scheduling, electronic prescribing, medical and office inventory with scheduled orders, and recovery software for a backup of vital and confidential data. 

Use the technology you learn during your medical office administration training to keep the office running smoothly.

5. Use an Office Calendar to Keep Everyone Informed

Incorporating an office wide calendar that is accessible to all staff allows for a helpful visual aid with reminders of important events to keep a medical office running smoothly. An office calendar can include information such as staff scheduling, vacation time and requests, meetings, financial report deadlines, and so on. Publishing your office calendar at the beginning of the month and adding to it when new events arise is a vital step to maintaining an organized office.

If you consider yourself to be driven and organized, caring and compassionate, then becoming a medical office administrator may be the perfect career choice for you. At Medix College, our comprehensive program can be completed in person or online in less than a year!


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Medical Office Administrator

3 Accounting Tips for Those in Medical Office Admin Training

July 29, 2022

medical office admin

Accounting is an essential component of any operating medical office due to the nature of appointment bookings, service charges, and more. With bookkeeping and coding playing a major role as a medical office administrator, these concepts, techniques, and processes are important to learn and become comfortable with for a successful career.

At Medix College, students earning their Medical Office Administrator diplomas cover a number of applicable topics for life on the job. Some of these include billing patient services to the Ministry of Health or patient as required, health information management, patient data collection, keyboarding skills, medical transcription, and more. If you want to get a grasp on how to approach accounting and billing as an office administrator, then keep reading for 3 tips to help you on your way.

1. Encourage Your Office to Go Paperless

In any medical office, there is a considerable amount of administration to be done when it comes to bookkeeping, reporting, scheduling, and  more. With paperless operations, not only will the office save money on paper, ink, and other printing costs, but the office will also be able to benefit from seamless online operations as a result. 

After you complete medical office admin training, it may be a good idea to urge your office to go paperless. This will increase efficiency around the office while creating less of an impact on the environment. It will also show your dedication to smooth operations and your ability to contribute to the betterment of the office. 

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Look for ways to improve operations after medical office admin training

2. Stay Up-to-Date with the Collections Process

Oftentimes, if you wait until there is a backlog of transactions to be made and billings to be processed, you’ve already created an issue. Staying up to date with payment collections is crucial to the overall success of the medical office you work in. One tip for staying up-to-date on these involves making sure each and every patient seen has provided the office with the necessary billing information. This may include personal information, health card information, health insurance information, and more.

If these pieces of info are left undocumented, then when it comes time to collect payment, you’ll find yourself caught in a web of missing communications. This will impede your efficiency and slow down office operations while you try to sort out each issue with each patient. Another tip here is to stay informed. Billing codes and regulations change periodically, and not keeping up with the changes may result in the inability to collect payment from an individual or the Ministry of Health. Staying up-to-date with billing best practices will save your office time, money, and resources in the long run.

medical office admin training
It’s important to stay up-to-date with patient information and billing

3. Minimize Billing and Coding Errors with Medical Office Administration Training

One thing is for certain after medical office administration training, and that is that you want to avoid as many billing and coding errors as possible. When you’re brand new on the job, it may take some time getting used to these processes, especially when they do change from time to time. However, familiarizing yourself with the billing process during your training at Medix will significantly improve your skills for day-to-day tasks on the job.

Many billing codes are now digitized, meaning you can search and locate the most up-to-date codes for various procedures, services, and claims. One important tip here is to be thorough and to always double check your selections. If you send the wrong code for an invoice, then it may result in a delay in processing and lack of funds coming into the office. With plenty of practice in the medical office simulator with Medix College, you’ll have experience working and problem solving in an environment that mimics your future workplace. With careful attention to detail, you can avoid mistakes that would otherwise set you back.

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Infection Control for Medical Office Administration Training

May 20, 2022

In medical offices, many patients come and go, possibly leaving behind and taking with them various types of illnesses and infections. Over the past year, the whole world experienced how fast the spread of diseases can occur with the COVID-19 pandemic, but we also got to hone in on how important it is to have infection control strategies in place within healthcare settings and beyond.

If you’re considering a medical office administration (MOA) career, you’ll need to know and understand more about the role and why infection control is so important within healthcare settings. Here, we explore the basics of infection control and how it applies to MOA careers. Read on to learn more.

The Importance of Infection Control as an MOA

Once you become an MOA, you will be working directly with patients, as you’ll be one of their first interactions upon entering the medical office. Since you will be in such close proximity to patients who may be sick, it will be critical to practice effective infection control so as to avoid spreading infections to healthy patients who may simply be visiting for an annual check-up.

Medical office administrators are one of the first points of contact for patients visiting a medical office

During your program at Medix College, you will learn about the infection process, micro-organism growth, hand washing techniques, autoclave use and sterilization, and the accepted standards and protocols for handling specimen samples. This knowledge will provide you with an understanding of why infection control is so important in this role.

How MOAs Practice Infection Control in Healthcare Settings

Practicing infection control techniques–such as washing your hands and wearing PPE–help to protect yourself, your colleagues, and clients and limit the spread of infection and diseases. That’s because these practices aim to shield from germs and bacteria that could be coming in and out of the medical office. Once you become an MOA, you’ll be in contact with many people daily, so you will need to be sure that you do not accidentally infect anyone that could be vulnerable. 

Transmission-based precautions are set to help reduce the spread of infections by airborne and droplet routes. There are special arrangements that you can make for patients with respiratory infections. Screening patients at the time of their scheduled visit, seeing them at the end of the day, quickly triaging them out of common areas, and closing the door to the examination room are a few examples. Following these protocols will ensure that all patients feel safe in any healthcare setting you work in after graduation.

Screening patients for symptoms upon arrival can help control the spread of infection

Environment control is also an essential part of infection control that you will learn about at medical office administration school. Environment control includes the sanitization and disinfection of furniture, equipment, and surroundings within a space. For instance, in a clinic or hospital, many people use the same sinks to wash their hands during the day. Since clinics and hospitals are generally filled with sick patients and the healthcare workers that treat them, it’s important to sanitize and disinfect these sinks, which can often rival Petri dishes of bacteria.

Prepare for Medical Office Administration Success With Practical Training

During your program at Medix College, you will have a 240-hour off-site externship placement where you will get to put the skills you’ve learned to use, gaining real-life experience in a medical office environment. This will give you a sneak peek at what life as an MOA will truly be like. 

Throughout the placement, you will learn the various tasks you’ll take on daily. Some of which will include billing patient services to the Ministry of Health or the patient, health information management, scheduling appointments, diagnostic testing, patient preparation, and more. 

MOAs are also responsible for several other tasks, such as measuring patients and recording their height and weight, cleaning instruments, stocking treatment areas, and escorting patients in and out of examination rooms. You will learn to complete all these tasks in medical office administration courses such as Anatomy and Terminology, Diagnostic and Testing Preparation, and Clinical Secretarial and Professionalism. 

The instructors at Medix College have professional experience in the field and will be readily available to guide and instruct you through your program, preparing you for a successful career.

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Medical Office Administrator

An Intro to Taking Patient Vital Signs After Medical Office Administration School

March 18, 2022

When you work at a medical office, you’ll have many different responsibilities. You’ll be in charge of scheduling appointments, sending out reminders, updating files, and much more. In fact, sometimes your duties might even involve taking a patient’s vital signs. Taking patients’ vital signs is often one of the first steps taken during an assessment at a medical clinic. Why? Because a patient’s vital signs are an important indicator of how well their basic bodily functions are doing. 

At Medix College, you’ll receive hands-on training that will prepare you to launch a successful career in a medical office administrator role within a medical clinic. You’ll learn many different things as a part of your training, including how to take a patient’s vital signs! Here’s a sneak peek at some of what’s involved in the process.

Check a Patient’s Body Temperature After Medical Office Administration Training

One important vital sign that healthcare professionals pay close attention to is body temperature. A normal body temperature ranges from approximately 36.4 degrees Celsius (97.5 degrees Fahrenheit) to 37.6 degrees Celsius (99.68 degrees Fahrenheit). Temperatures below this threshold could indicate that the patient has hypothermia, while temperatures above it could mean that they have a fever. Usually, a person’s body temperature varies depending on a number of different factors. A patient’s recent food and drink intake and activity level, for example, can affect their temperature. However, so can certain medications or infections. After you complete your medical office administration training, you’ll know how to take a patient’s body temperature through various methods. 

Take a Patient’s Pulse 

A patient’s pulse is important because it measures their heart rate, which is the number of times their heart beats per minute. After you complete your medical office administration course and begin your career, you may sometimes find yourself taking a patient’s pulse. A patient with a pulse of between 60 and 100 beats per minute indicates a normal healthy heart rate. Pulse rates can fluctuate depending on exercise, injury, stress, or illness. There are several different ways to measure a patient’s pulse. When taking a pulse rate, you could press on the artery located on the side of the patient’s neck, or you could also check for their pulse inside of the elbow, or at the wrist using your first and second fingertips. 

A patient’s pulse provides important medical information

It’s Important to Measure a Patient’s Respiration Rate

Another important vital sign is a patient’s respiration rate. This is the number of breaths per minute a person takes. If ever you need to take this vital sign, you’ll have to make sure that the person is at rest, and not performing anything while you are taking the measurement. You’ll have to count the number of breaths the patient takes for one minute. Normal respiration rates for healthy adult patients at rest range from 12 to 20 breaths per minute. Respiration rates tend to increase when a patient is suffering from fever or illness and may have difficulty breathing.

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Medical Office Administrator

How to Write a Strong Cover Letter After Medical Office Administration School

November 26, 2021

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When launching your job search as a medical office administrator, a great cover letter can go a long way. As a future medical office administrator, you’ll be responsible for ensuring that the administrative aspect of medical practices runs smoothly, with responsibilities such as managing patient data and health information, scheduling appointments, billing patient services and more. When you craft a cover letter, you’ll want to reflect that you not only possess the right skills for the job, but that you’re a good fit for the medical practice in question. When applying for jobs, your cover letter will accompany your resume, enhancing your application and helping you to stand out among other candidates. Once you complete your training and begin searching for career prospects, follow the tips below for writing a great cover letter.

After Completing Your Medical Office Administration Training, Do Some Research Before Writing

When crafting your cover letter after medical office administration school, it’s important to conduct some research on the organization you’re applying with before you start writing. A cover letter is an opportunity to show an employer why you’re a good fit for the position, and in order to effectively demonstrate this, you’ll need to know as much as possible about the job description and the medical practice in question. Browse the internet for information about the medical office, and see if there’s anyone in your network you can reach out to for more knowledge.

medical office administration course
After medical office administration school, research the organization you’re applying for before writing your cover letter

Highlight Your Relevant Experience

While the “experience” section of your resume is useful for showcasing your past employment, a cover letter is where you get to emphasize the relevance of your previous positions. When applying for jobs in the medical office administration field, you’ll want to tailor your cover letter to the job at hand by considering which of your past roles demonstrate that you have the skills necessary to succeed. You can use your cover letter to emphasize your accomplishments within these roles, illustrating how your experience would apply to the role in question. 

Keep Your Cover Letter Future-Oriented

After completing your medical office administration training, it’s important to craft a cover letter which speaks to what you’d like to achieve within the field of medical office administration. Hiring managers want to know that the candidate they select has ambitions within the industry and is passionate about their work. By speaking about your hopes for the future, you can convey that you’re a good choice. When writing your cover letter, take the time to explain what your goals are and why they are important to you.

medical office administration training
With a cover letter, show your future employers what your aspirations in the field are

Remain Concise and to the Point

The last thing an employer wants to see when sifting through countless job applications is a cover letter that never ends. In fact, if your cover letter is too lengthy, it’s likely that an employer won’t even bother to read it. When applying for medical office administration positions, your cover letter should be concise and direct, with each sentence containing a different thought. A concise cover letter is more readable, and is generally also clearer as it helps you to stay focused on the points that will matter the most to your employer.

Show Enthusiasm

It’s often best to showcase a bit of your personality in your cover letter, as this will increase your chances of being noticed by hiring managers. When drafting your cover letter, be sure to convey enthusiasm about the position at hand. Not only does showing enthusiasm help to give your cover letter some personality, it also demonstrates to employers that you’re truly passionate about the role you’re applying for. 

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Medical Office Administrator

5 Common Qualities Shared by Those With Medical Office Administration Training

September 16, 2021

If you’re considering a career as a medical office administrator, you’ll be working to make a difference in people’s lives by contributing to the effective delivery of their healthcare. Medical office administrators work within a number of different medical practices–performing a variety of duties surrounding the coordination of patient medical information and care. Medical office administrators will greet patients, schedule appointments, transcribe medical information, conduct billing services, maintain medical databases and more–ensuring the smooth operation of a medical practice. 

In order to excel within their role, successful medical office administrators often share a few key qualities that enable them to do their jobs well. Below, explore five qualities shared by medical administration office professionals–helping you determine if you’re a good fit for this role!

1. Professionals with Medical Office Administration Training Are Excellent Communicators

One of the most important skills to have as a professional with medical office administration training is the ability to communicate with other people. Not only are medical office administrators responsible for greeting patients when they walk through the doors of a medical practice, they also spend much of their time answering emails, taking calls, and coordinating care with other medical professionals. In order to succeed in this role, it’s important to possess the interpersonal and communication skills necessary to make patients feel comfortable and welcomed, and provide clear information regarding appointments and other aspects of care. If you love the idea of frequently communicating with people as part of your job, this could be a great career path for you.

Medical office administrators possess strong interpersonal and communication skills

2. Medical Office Administrators Are Highly Organized

Organization is essential for the success of any medical office administrator. These professionals handle a high volume of information–managing documents such as patient intake forms and medical histories, diagnostic reports and labs, and transcribing patient data for storage in relevant software systems. In order to keep track of this information and ensure accuracy, it’s important that medical office administrators are highly organized. Organized people in this role will be able to keep any medical practice running efficiently, equipped with the know-how for managing and storing all necessary documents.

3. These Professionals Are Problem Solvers

Within medical practices, there are a number of different problems and obstacles to be faced on any given day. From billing and scheduling errors to patient conflicts, it’s important that medical office administrators have the capacity to problem-solve in order to remedy issues and keep operations running smoothly. After medical office administration school, it will be important to put your technical knowledge and practical skills to use in solving the problems that occur on the job, as this will ensure that patients receive the safe and effective medical care that they need.

Successful medical office administrators are skilled problem solvers

4. The Ability to Remain Calm Under Pressure

Hospitals and medical practices are busy environments, often handling and processing a high volume of patients and data during an average day. Within these environments, it’s not uncommon that doctors and other medical professionals will run behind schedule, leading to higher wait times. Additionally, the patients who enter medical practices may be experiencing a range of emotions: from stress to frustration, to fear surrounding their health or the health of their loved ones. In order to be successful in this role, it’s important that you’re able to maintain composure and stay calm even when faced with pressure. This will ensure that you’re able to provide the highest level of care and attention through any stressful situation. 

5. Medical Office Administrators Maintain a Positive Attitude

Medical office administrators are typically the first face a patient sees when they enter a medical practice. Patients entering the medical office may be experiencing fear, anxiety, and stress prior to their appointment. In order for medical office administrators to provide a high level of customer service, it’s important that these professionals are able to maintain a positive attitude, treating the patients they serve with kindness and compassion. If you’re a caring, friendly, and committed individual, consider enrolling in medical administration training to launch a rewarding career in the healthcare field.

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The Benefits of Completing an Externship During Medical Office Administration School

June 18, 2021

Medical office administrators are a crucial component of the healthcare system. They work diligently and sensitively to ensure that medical services run smoothly for both staff and patients. As the duties of a medical office administrator vary, gaining an early insight into the professional environment is a valuable experience. 

Externships offer students an opportunity to observe their chosen career in action. By immersing themselves in the professional workplace, students can understand the responsibilities, demands, and skills required of a medical office administrator. That way, they can better prepare for entering the job market upon graduation.

Here’s a closer look at the advantages of completing an externship during your studies. 

Gain Insight Into the Profession

An externship is an opportunity to shadow professionals in the workplace and observe their daily tasks. As a medical office administrator, you’ll be expected to handle the administrative work of a medical office, including patient data collection, medical transcription, and appointment schedules. Additionally, you’ll act as a liaison between medical professionals and patients. 

The responsibilities of a medical office administrator are extensive. This makes an externship a valuable opportunity to understand the full scope of the career before completing your degree. By immersing yourself in a medical office, you’ll gain unique insight into the finer details of the workplace that can prepare you for entry into the job market. That’s why an externship is a mandatory component of medical office administration school at Medix College. Students are required to complete 240 hours of externship placement, through which they can learn the specific applications of their training to enhance their educational experience. 

Understand first-hand the duties and responsibilities of a medical office administrator

Make Connections During Medical Office Administration School

Building a professional network is one of the best ways to facilitate your job search after graduation. Employers are far more likely to hire someone with whom they’re familiar–whether that be through past experience or a mutual connection. An externship is a perfect opportunity to introduce yourself to a company and connect with other working professionals. The earlier you enter your field, the easier it will be to secure a job. 

Connect with working professionals during medical office administration school

An externship opens the doors to the professional world. Take this opportunity to ask as many questions as possible, speaking to other professionals in the medical office about their career path, and getting advice. Employers will be impressed by your curiosity, enthusiasm, and dedication to the profession. Familiarizing yourself with the demands and culture of the workplace will help you to tailor your own career path after medical office administration training

Enhance Your Resume

Increasingly, employers are looking to hire candidates with industry experience. When applying for jobs as a medical office administrator, employers will be impressed by the addition of an externship on your resume. An externship demonstrates that you have taken the initiative to learn as much as possible about your chosen profession. 

You may even wish to apply for a job at the same place you completed your externship. In that case, your application should highlight your intimate understanding of the office culture and the professional duties required. By highlighting the skills and training you obtained during your externship, you’ll have a head start in the running for competitive job openings. 

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Medical Office Administrator

Interview Prep Tips for Grads of Medical Office Administration School

April 29, 2021

Medical Office Administrators are essential members of a healthcare organization’s team. They keep operations running smoothly by managing patient health information, records and data, scheduling appointments, handling financial matters, stocking necessary medical equipment, communicating with patients and team members, and other crucial tasks. Medical Office Administrators have expert knowledge of all aspects of a medical office, and these professionals are typically organized, efficient, caring, and attentive. 

If a career in medical office administration sounds right for you, you’ll need to prepare for a job interview after completing your training. Here’s what to expect when interviewing for a medical office administration position. 

After Medical Office Administration School, Expect Questions About Your Background

When interviewing for a medical office administration role, your potential employer may ask you about your background and professional development experiences. This helps them to assess your qualifications for the position and determine whether you are capable of completing the job at hand.

If you’ve completed medical office administration school at Medix College, you’ll want to reference the hands-on training you received to prepare you for your future career. At Medix, you’ll learn how to utilize medical databases, manage patient data, follow medical office procedures, conduct billing services, and more. You’ll also gain familiarity with medical terminology, anatomy and physiology, diagnostic testing, aseptic techniques, and taking vital signs. During an interview, highlight your training to show a potential employer that you have the skills necessary to excel in a medical office administration role.

During an interview, highlight your experience by describing your medical office administration training

Prepare for Questions About Your Organizational Skills

Medical office administrators are highly organized, balancing a variety of important duties and responsibilities throughout a typical day. They may be confronted with tight deadlines and policy updates, but a good office administrator will be able to cope with stressful situations with a calm and competent attitude, while acting as a leader and a team player. 

During an interview, you may be asked about how you will prioritize your responsibilities, your time management skills, or your organizational capabilities. When answering questions like these, it’s important to show a potential employer that you are capable of juggling many tasks, while putting time-sensitive duties first. Additionally, be prepared to describe the system you will use to organize the information you’ll be responsible for.  If your interviewer knows that you are an organized candidate, they’ll be more likely to consider you for the role. 

You May Be Asked About Your Communication Skills

Medical office administrators must have excellent communication skills in order to succeed. Not only do these professionals work with a team of healthcare workers, but they also communicate with patients both verbally and in writing throughout the day. An interviewer will want to know that a candidate is capable of interacting with others with professionalism, a helpful attitude, and attentiveness. 

After medical office administration training, communication skills will be essential in your career

Before interviewing for a position as a medical office administrator, come prepared to describe how you’ll interact with patients and coworkers, and how you will handle challenging situations when they arise. In order to demonstrate your ability to communicate effectively, you can also speak to the communication styles you’ve learned during your medical office administration training.

Your Future Employer Will Want to Know Why You Chose the Medical Office Administration Field

While your skills and experience will be important topics during an interview for a position as a medical office administrator, you may also be asked what makes you a good fit for the job in question. In order to answer this question, conduct research about the office of a potential employer before the interview and come prepared to explain how your skills, personality, and experience will be an asset to the workplace.

You may also be asked why you chose a career as a medical office administrator. When asking this question, an interviewer is attempting to understand whether you’re committed to and passionate about the work that you do. Highlight your dedication to this career path by sharing what personally inspires and excites you about the role of a medical office administrator. When your potential employer sees that you’re devoted to this role, they’ll know that you can be trusted to be a medical office administrator who takes their responsibilities seriously. 

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