Medical Office Administrator

Thinking of Taking Medical Office Admin Training? Here Are 3 Essential Skills You’ll Learn

February 24, 2017

medical office administrator accepting a phone call

A medical office administrator (MOA) performs many of the non-healthcare tasks involved in running a medical office. These professionals interact with patients, manage records, and perform various other duties relating to the management of documents, information, and communications. If you like the idea of overseeing many different kinds of tasks throughout your workday, a career as a medical office administrator could be a great fit.

Completing medical office administrator training is a great way to ensure you develop the necessary skills to thrive in this kind of environment. Curious about the kinds of skills you’ll learn at school? Here are a few examples.

1. You Will Learn Medical Transcription Skills in MOA Training

When entering data into a computer program, drafting a communication, or performing various other duties, excellent keyboarding skills can help you complete these tasks quickly. That’s why keyboarding skills are an important part of any top MOA training program.

In addition, one specific keyboarding-related skill you will learn is medical transcription. Medical transcription involves listening to a medical professional’s recorded audio notes and typing the words you hear into a document.

Medical professionals will often use audio recordings when they are examining a patient, as it can allow them to easily take notes with their hands. Transcribing that audio makes it easier to consult those notes later, and is therefore often an important part of providing quality care. Your training program will provide you with lots of hands-on practice learning to type quickly and accurately, allowing you to perform transcription effectively in your future career.

2. Your Program Will Help You Develop Your Communication Skills

Medical office administrators can perform several tasks that involve communicating with patients. These include things like scheduling and rescheduling appointments, billing patients for the office’s services, and more.

Many healthcare businesses look for employees who are proficient in soft skills, like communication, to ensure that these interactions go well. People who are good listeners, are able to answer questions clearly, and who have pleasant dispositions are often excellent at handling these responsibilities.

At Medix College, we recognize the importance of these kinds of soft skills in modern healthcare, and make it a priority to help you develop them during your training. This will help get you ready to step right into a rewarding career in healthcare after graduation.

patients speaking with a medical office administrator

You’ll be trained in useful soft skills during your MOA program

3. Your MOA Training Will Teach You How to Use Microsoft Office

You will develop other important computer skills during your medical office administrator training, including the ability to work with Microsoft Office software. Microsoft Office is one of the most widely used application suites in the world. It includes popular computer applications like Microsoft Word, which is used to create written documents; Microsoft Excel, which is used for spreadsheets; and other useful apps. Professionals in healthcare administration often use this software for writing communications, storing data, and a variety of other useful functions.

Don’t have much experience working with computer software? No need to worry! The small class sizes at our school make it easier for you to get individual attention and assistance when you need it. If you find you’re having a little trouble mastering a particular application from the Microsoft Office suite, you can expect friendly help from your instructor to get you back on track.

Are you excited about the idea of taking medical office admin training?

Visit Medix College to find out how to begin!

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