English Skills for Healthcare Workers

Workshop Objective

The objective of the English Skills for Health Care Workers course is to gain proficiency in both written and spoken English as it relates to the standards of healthcare;

Course Prerequisite

  • Gr.12 OSSD or Mature Student Status

Course Duration and Schedule

  • 3 consecutive Saturdays, 5 hours per day (15 hours in total)
  • $199.00 CAD


Course Content

Oral communication skills for healthcare workers

Know how to gather, interpret and relay information, when working with patients and as part of a team: Ask questions, Use active listening skills, Seek clarification, Check information, Make suggestions and recommendations, Give advice, Give explanations and justify opinions, Give short presentations, Show an appreciation of the appropriate use of formal and informal language (including idiomatic expressions), and jargon, Use appropriate telephone skills and etiquette.


Writing skills for healthcare workers

Know how to write with accuracy, clarity and conciseness, Take biographical details and write case histories, Describe symptoms, Complete forms, Compile medical reports: summarize, paraphrase and synthesize, Use paragraphing, punctuation and layout effectively, Use appropriate style, tone and register.


Reading, Listening and Discussion Skills

Health care workers use articles relating to current medical issues taken from journals, newspapers, radio and television programs: Read for gist and for detail, Express and defend opinions, Suggest ideas, offering alternative interpretations, Obtain information from graphs and tables.

This program does not require approval under the Private Career Colleges Act, 2005.