Medical Office Administrator

An Intro to Taking Patient Vital Signs After Medical Office Administration School

March 18, 2022

When you work at a medical office, you’ll have many different responsibilities. You’ll be in charge of scheduling appointments, sending out reminders, updating files, and much more. In fact, sometimes your duties might even involve taking a patient’s vital signs. Taking patients’ vital signs is often one of the first steps taken during an assessment at a medical clinic. Why? Because a patient’s vital signs are an important indicator of how well their basic bodily functions are doing. 

At Medix College, you’ll receive hands-on training that will prepare you to launch a successful career in a medical office administrator role within a medical clinic. You’ll learn many different things as a part of your training, including how to take a patient’s vital signs! Here’s a sneak peek at some of what’s involved in the process.

Check a Patient’s Body Temperature After Medical Office Administration Training

One important vital sign that healthcare professionals pay close attention to is body temperature. A normal body temperature ranges from approximately 36.4 degrees Celsius (97.5 degrees Fahrenheit) to 37.6 degrees Celsius (99.68 degrees Fahrenheit). Temperatures below this threshold could indicate that the patient has hypothermia, while temperatures above it could mean that they have a fever. Usually, a person’s body temperature varies depending on a number of different factors. A patient’s recent food and drink intake and activity level, for example, can affect their temperature. However, so can certain medications or infections. After you complete your medical office administration training, you’ll know how to take a patient’s body temperature through various methods. 

Take a Patient’s Pulse 

A patient’s pulse is important because it measures their heart rate, which is the number of times their heart beats per minute. After you complete your medical office administration course and begin your career, you may sometimes find yourself taking a patient’s pulse. A patient with a pulse of between 60 and 100 beats per minute indicates a normal healthy heart rate. Pulse rates can fluctuate depending on exercise, injury, stress, or illness. There are several different ways to measure a patient’s pulse. When taking a pulse rate, you could press on the artery located on the side of the patient’s neck, or you could also check for their pulse inside of the elbow, or at the wrist using your first and second fingertips. 

A patient’s pulse provides important medical information

It’s Important to Measure a Patient’s Respiration Rate

Another important vital sign is a patient’s respiration rate. This is the number of breaths per minute a person takes. If ever you need to take this vital sign, you’ll have to make sure that the person is at rest, and not performing anything while you are taking the measurement. You’ll have to count the number of breaths the patient takes for one minute. Normal respiration rates for healthy adult patients at rest range from 12 to 20 breaths per minute. Respiration rates tend to increase when a patient is suffering from fever or illness and may have difficulty breathing.

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Medical Office Administrator

How to Write a Strong Cover Letter After Medical Office Administration School

November 26, 2021

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When launching your job search as a medical office administrator, a great cover letter can go a long way. As a future medical office administrator, you’ll be responsible for ensuring that the administrative aspect of medical practices runs smoothly, with responsibilities such as managing patient data and health information, scheduling appointments, billing patient services and more. When you craft a cover letter, you’ll want to reflect that you not only possess the right skills for the job, but that you’re a good fit for the medical practice in question. When applying for jobs, your cover letter will accompany your resume, enhancing your application and helping you to stand out among other candidates. Once you complete your training and begin searching for career prospects, follow the tips below for writing a great cover letter.

After Completing Your Medical Office Administration Training, Do Some Research Before Writing

When crafting your cover letter after medical office administration school, it’s important to conduct some research on the organization you’re applying with before you start writing. A cover letter is an opportunity to show an employer why you’re a good fit for the position, and in order to effectively demonstrate this, you’ll need to know as much as possible about the job description and the medical practice in question. Browse the internet for information about the medical office, and see if there’s anyone in your network you can reach out to for more knowledge.

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After medical office administration school, research the organization you’re applying for before writing your cover letter

Highlight Your Relevant Experience

While the “experience” section of your resume is useful for showcasing your past employment, a cover letter is where you get to emphasize the relevance of your previous positions. When applying for jobs in the medical office administration field, you’ll want to tailor your cover letter to the job at hand by considering which of your past roles demonstrate that you have the skills necessary to succeed. You can use your cover letter to emphasize your accomplishments within these roles, illustrating how your experience would apply to the role in question. 

Keep Your Cover Letter Future-Oriented

After completing your medical office administration training, it’s important to craft a cover letter which speaks to what you’d like to achieve within the field of medical office administration. Hiring managers want to know that the candidate they select has ambitions within the industry and is passionate about their work. By speaking about your hopes for the future, you can convey that you’re a good choice. When writing your cover letter, take the time to explain what your goals are and why they are important to you.

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With a cover letter, show your future employers what your aspirations in the field are

Remain Concise and to the Point

The last thing an employer wants to see when sifting through countless job applications is a cover letter that never ends. In fact, if your cover letter is too lengthy, it’s likely that an employer won’t even bother to read it. When applying for medical office administration positions, your cover letter should be concise and direct, with each sentence containing a different thought. A concise cover letter is more readable, and is generally also clearer as it helps you to stay focused on the points that will matter the most to your employer.

Show Enthusiasm

It’s often best to showcase a bit of your personality in your cover letter, as this will increase your chances of being noticed by hiring managers. When drafting your cover letter, be sure to convey enthusiasm about the position at hand. Not only does showing enthusiasm help to give your cover letter some personality, it also demonstrates to employers that you’re truly passionate about the role you’re applying for. 

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Medical Office Administrator

5 Common Qualities Shared by Those With Medical Office Administration Training

September 16, 2021

If you’re considering a career as a medical office administrator, you’ll be working to make a difference in people’s lives by contributing to the effective delivery of their healthcare. Medical office administrators work within a number of different medical practices–performing a variety of duties surrounding the coordination of patient medical information and care. Medical office administrators will greet patients, schedule appointments, transcribe medical information, conduct billing services, maintain medical databases and more–ensuring the smooth operation of a medical practice. 

In order to excel within their role, successful medical office administrators often share a few key qualities that enable them to do their jobs well. Below, explore five qualities shared by medical administration office professionals–helping you determine if you’re a good fit for this role!

1. Professionals with Medical Office Administration Training Are Excellent Communicators

One of the most important skills to have as a professional with medical office administration training is the ability to communicate with other people. Not only are medical office administrators responsible for greeting patients when they walk through the doors of a medical practice, they also spend much of their time answering emails, taking calls, and coordinating care with other medical professionals. In order to succeed in this role, it’s important to possess the interpersonal and communication skills necessary to make patients feel comfortable and welcomed, and provide clear information regarding appointments and other aspects of care. If you love the idea of frequently communicating with people as part of your job, this could be a great career path for you.

Medical office administrators possess strong interpersonal and communication skills

2. Medical Office Administrators Are Highly Organized

Organization is essential for the success of any medical office administrator. These professionals handle a high volume of information–managing documents such as patient intake forms and medical histories, diagnostic reports and labs, and transcribing patient data for storage in relevant software systems. In order to keep track of this information and ensure accuracy, it’s important that medical office administrators are highly organized. Organized people in this role will be able to keep any medical practice running efficiently, equipped with the know-how for managing and storing all necessary documents.

3. These Professionals Are Problem Solvers

Within medical practices, there are a number of different problems and obstacles to be faced on any given day. From billing and scheduling errors to patient conflicts, it’s important that medical office administrators have the capacity to problem-solve in order to remedy issues and keep operations running smoothly. After medical office administration school, it will be important to put your technical knowledge and practical skills to use in solving the problems that occur on the job, as this will ensure that patients receive the safe and effective medical care that they need.

Successful medical office administrators are skilled problem solvers

4. The Ability to Remain Calm Under Pressure

Hospitals and medical practices are busy environments, often handling and processing a high volume of patients and data during an average day. Within these environments, it’s not uncommon that doctors and other medical professionals will run behind schedule, leading to higher wait times. Additionally, the patients who enter medical practices may be experiencing a range of emotions: from stress to frustration, to fear surrounding their health or the health of their loved ones. In order to be successful in this role, it’s important that you’re able to maintain composure and stay calm even when faced with pressure. This will ensure that you’re able to provide the highest level of care and attention through any stressful situation. 

5. Medical Office Administrators Maintain a Positive Attitude

Medical office administrators are typically the first face a patient sees when they enter a medical practice. Patients entering the medical office may be experiencing fear, anxiety, and stress prior to their appointment. In order for medical office administrators to provide a high level of customer service, it’s important that these professionals are able to maintain a positive attitude, treating the patients they serve with kindness and compassion. If you’re a caring, friendly, and committed individual, consider enrolling in medical administration training to launch a rewarding career in the healthcare field.

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Medical Office Administrator

The Benefits of Completing an Externship During Medical Office Administration School

June 18, 2021

Medical office administrators are a crucial component of the healthcare system. They work diligently and sensitively to ensure that medical services run smoothly for both staff and patients. As the duties of a medical office administrator vary, gaining an early insight into the professional environment is a valuable experience. 

Externships offer students an opportunity to observe their chosen career in action. By immersing themselves in the professional workplace, students can understand the responsibilities, demands, and skills required of a medical office administrator. That way, they can better prepare for entering the job market upon graduation.

Here’s a closer look at the advantages of completing an externship during your studies. 

Gain Insight Into the Profession

An externship is an opportunity to shadow professionals in the workplace and observe their daily tasks. As a medical office administrator, you’ll be expected to handle the administrative work of a medical office, including patient data collection, medical transcription, and appointment schedules. Additionally, you’ll act as a liaison between medical professionals and patients. 

The responsibilities of a medical office administrator are extensive. This makes an externship a valuable opportunity to understand the full scope of the career before completing your degree. By immersing yourself in a medical office, you’ll gain unique insight into the finer details of the workplace that can prepare you for entry into the job market. That’s why an externship is a mandatory component of medical office administration school at Medix College. Students are required to complete 240 hours of externship placement, through which they can learn the specific applications of their training to enhance their educational experience. 

Understand first-hand the duties and responsibilities of a medical office administrator

Make Connections During Medical Office Administration School

Building a professional network is one of the best ways to facilitate your job search after graduation. Employers are far more likely to hire someone with whom they’re familiar–whether that be through past experience or a mutual connection. An externship is a perfect opportunity to introduce yourself to a company and connect with other working professionals. The earlier you enter your field, the easier it will be to secure a job. 

Connect with working professionals during medical office administration school

An externship opens the doors to the professional world. Take this opportunity to ask as many questions as possible, speaking to other professionals in the medical office about their career path, and getting advice. Employers will be impressed by your curiosity, enthusiasm, and dedication to the profession. Familiarizing yourself with the demands and culture of the workplace will help you to tailor your own career path after medical office administration training

Enhance Your Resume

Increasingly, employers are looking to hire candidates with industry experience. When applying for jobs as a medical office administrator, employers will be impressed by the addition of an externship on your resume. An externship demonstrates that you have taken the initiative to learn as much as possible about your chosen profession. 

You may even wish to apply for a job at the same place you completed your externship. In that case, your application should highlight your intimate understanding of the office culture and the professional duties required. By highlighting the skills and training you obtained during your externship, you’ll have a head start in the running for competitive job openings. 

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Medical Office Administrator

Interview Prep Tips for Grads of Medical Office Administration School

April 29, 2021

Medical Office Administrators are essential members of a healthcare organization’s team. They keep operations running smoothly by managing patient health information, records and data, scheduling appointments, handling financial matters, stocking necessary medical equipment, communicating with patients and team members, and other crucial tasks. Medical Office Administrators have expert knowledge of all aspects of a medical office, and these professionals are typically organized, efficient, caring, and attentive. 

If a career in medical office administration sounds right for you, you’ll need to prepare for a job interview after completing your training. Here’s what to expect when interviewing for a medical office administration position. 

After Medical Office Administration School, Expect Questions About Your Background

When interviewing for a medical office administration role, your potential employer may ask you about your background and professional development experiences. This helps them to assess your qualifications for the position and determine whether you are capable of completing the job at hand.

If you’ve completed medical office administration school at Medix College, you’ll want to reference the hands-on training you received to prepare you for your future career. At Medix, you’ll learn how to utilize medical databases, manage patient data, follow medical office procedures, conduct billing services, and more. You’ll also gain familiarity with medical terminology, anatomy and physiology, diagnostic testing, aseptic techniques, and taking vital signs. During an interview, highlight your training to show a potential employer that you have the skills necessary to excel in a medical office administration role.

During an interview, highlight your experience by describing your medical office administration training

Prepare for Questions About Your Organizational Skills

Medical office administrators are highly organized, balancing a variety of important duties and responsibilities throughout a typical day. They may be confronted with tight deadlines and policy updates, but a good office administrator will be able to cope with stressful situations with a calm and competent attitude, while acting as a leader and a team player. 

During an interview, you may be asked about how you will prioritize your responsibilities, your time management skills, or your organizational capabilities. When answering questions like these, it’s important to show a potential employer that you are capable of juggling many tasks, while putting time-sensitive duties first. Additionally, be prepared to describe the system you will use to organize the information you’ll be responsible for.  If your interviewer knows that you are an organized candidate, they’ll be more likely to consider you for the role. 

You May Be Asked About Your Communication Skills

Medical office administrators must have excellent communication skills in order to succeed. Not only do these professionals work with a team of healthcare workers, but they also communicate with patients both verbally and in writing throughout the day. An interviewer will want to know that a candidate is capable of interacting with others with professionalism, a helpful attitude, and attentiveness. 

After medical office administration training, communication skills will be essential in your career

Before interviewing for a position as a medical office administrator, come prepared to describe how you’ll interact with patients and coworkers, and how you will handle challenging situations when they arise. In order to demonstrate your ability to communicate effectively, you can also speak to the communication styles you’ve learned during your medical office administration training.

Your Future Employer Will Want to Know Why You Chose the Medical Office Administration Field

While your skills and experience will be important topics during an interview for a position as a medical office administrator, you may also be asked what makes you a good fit for the job in question. In order to answer this question, conduct research about the office of a potential employer before the interview and come prepared to explain how your skills, personality, and experience will be an asset to the workplace.

You may also be asked why you chose a career as a medical office administrator. When asking this question, an interviewer is attempting to understand whether you’re committed to and passionate about the work that you do. Highlight your dedication to this career path by sharing what personally inspires and excites you about the role of a medical office administrator. When your potential employer sees that you’re devoted to this role, they’ll know that you can be trusted to be a medical office administrator who takes their responsibilities seriously. 

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Medical Office Administrator

How Medical Office Administration Training Can Give You Greater Job Satisfaction

January 15, 2021

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Do you have a knack for helping people in need? A job as a medical administrator can be the perfect fit for someone who is both compassionate and organized, and who wants to make a real difference in other people’s lives. Medical office administrators are an important part of the healthcare industry, making sure that things run smoothly for everyone. 

Medical office administrators provide valuable services by relying on their knowledge of various medical terms and procedures, as well as on their skills in managing specific applications and software. Working in the healthcare industry as a medical office administrator can lead to a rewarding career. 

Here’s a quick look at what being a medical office administrator is all about. 

Tasks and Responsibilities of the Role

Ensuring that a medical facility is running smoothly requires a focused mindset. To do their job, medical office administrators must work towards completing various tasks and responsibilities—including both administrative duties, as well as direct patient interaction. As medical office administrators can be the patient’s first point of contact, they can help ensure that the person’s experience is a pleasant and comfortable one.

As a medical office administrator, you can expect to: maintain databases, track medical records and charts, transfer lab results to technicians, and order medical supplies–among other responsibilities. Going to a medical office administration school can prepare you for this role, teaching you how to use necessary software while providing you with hands-on practical experience. When reflecting back on her studies, Marva said, “After my program at Medix, I went to an internship. Because I was prepared, because I was trained on my internship, I got hired there.” Marva now works as a medical office administrator, helping make a difference in people’s lives.   

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Medical office administrators can provide patients with a pleasant and comfortable experience

Various Skills Acquired in Training Can Help Pave the Way to a Rewarding Career

As they work in a fast-paced environment, medical office administrators strongly benefit from having great interpersonal skills and quick decision-making abilities. Being organized and knowing how to communicate well can make the job easier–particularly as you process billing information, collect patient data, and manage medical databases. Your medical office administrator training will also include a foundation in the following: anatomy and physiology, medical terminology, CPR, diagnostic testing, and patient preparation. 

These many skills will help you to fulfill the duties and tasks of your role and make a real impact in people’s lives. Research shows that behavioural and emotional compassion is linked to our well-being, happiness, and health. In this way, working as a medical office administrator can positively affect your life. 

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Applying skills in the daily tasks of a medical office administrator can lead to a rewarding career

Choosing a Good Medical Office Administration School Can Help You Succeed

Choosing a good school is an essential step in starting a successful career as a medical office administrator. The best schools will offer students an in-depth understanding of key concepts as well as hands-on experience in the field—allowing students to practice the skills they’ve learned in class while offering a solid network of potential employers to kick-start their career. 

Medix College requires students to complete a 240-hour off-site externship placement. Students can also access Medix College’s extensive network of health industry professionals, giving trainees a unique advantage in the hiring process. Medix graduate Christina (now a medical office administrator) says that, “Medix is the start of the new me. It is the hope that I wanted to hold on, and it’s the partner that will soar with me in the world of healthcare.” 

As Christina experienced, a good school can help you make a bigger difference in the world by equipping you with what you need to succeed—leading to greater job satisfaction.  

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Medical Office Administrator

Reasons to Consider a Career as a Medical Transcriptionist After Medical Office Administration School

December 14, 2020

Medical Office Administration School

There are so many career opportunities to choose from in the medical office administration field. As you can imagine, the healthcare industry is one that requires lots of accurate and timely documentation of patient medical records, inventory, insurance information, and much more. For both legal and safety reasons, medical documentation must be as accurate as possible. That’s where the role of a medical transcriptionist comes in. 

Medical transcriptionists closely review medical reports for errors, and they may also listen to voice recordings made by various healthcare professionals and convert them into written reports. If you’re a critical thinker, a good listener, organized, and possess good writing and computer skills, this profession might be right for you. 

Here’s What a Medical Transcriptionist Does After Medical Office Administration School

Medical transcriptionists work to verify that a document or report is completely accurate. Some of their day-to-day duties include transcribing recordings of doctors or other healthcare professionals, or examining drafts that have been made using speech recognition software to make sure everything is accurate. Medical transcriptionists work to identify any inaccuracies in reports or documentation which could cause problems with administering care to a patient, making their job extremely important. As they work, medical transcriptionists must follow legal guidelines and laws regarding patient confidentiality. It’s a rewarding and interesting career path that you can consider pursuing after your medical office administration training

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Medical transcriptionists are essential within the healthcare administration network

The Benefits of Becoming a Medical Transcriptionist

Medical transcriptionists have a highly important role in ensuring that patient records and medical documentation is accurate, enabling patients to receive the proper treatment and care they need. If you want to help people within the healthcare field, this is a great way to do it. Additionally, as a medical transcriptionist, you’re always learning. These professionals must understand what they read, which requires familiarity with terminology, diagnostic procedures, treatments, anatomy, and more. Medical transcriptionists must also remember and learn new medical terms on a regular basis, which means that their job is never boring. 

Another great reason to consider a career as a medical transcriptionist after your medical office administration course is the steady demand for these professionals. If you’re looking for a rewarding challenge, this could be the career for you.

So You’re Interested in Becoming a Medical Transcriptionist. Now What?

Employers prefer to hire medical transcriptionists who have obtained training through a diploma program. Programs like Medix College’s Medical Office Administrator diploma program provide students with familiarity in areas such as medical terminology and anatomy, which medical transcriptionists need on the job. 

Marva says she chose Medix College for her Medical Office Administrator program because “The class sizes were what I was looking for, [along with] the convenience and flexibility that Medix has.” Of her instructor, Marva says that “[She] was great. She was patient and always had time for you.” After finishing her program at Medix, Marva went on to get an internship, after the course of which she was offered a job. Why? “Because I was prepared,” says Marva. 

So what are you waiting for? 

If you want to attend medical office administrator school, check out Medix College today!

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Medical Office Administrator

5 Microsoft Word Tips for Students in Medical Office Administration Training

November 06, 2020

Medical Office Administration TrainingMicrosoft Word is an essential tool for your duties in medical office administration. In fact, you may find yourself using it quite often. If your medical office administration job is particularly demanding, you’d be wise to use a few handy tips and tricks to streamline your work and maximize productivity. Luckily, Microsoft Word offers various techniques to help you do this.

Whatever you need to do with your Word documents, there are many tricks you can use to help streamline your productivity while using the software. Here are five tips that you can try!

You Can Use Word to Delete Bits of Text at Once Through Shortcuts

Most likely, you’re used to pressing the backspace button multiple times to delete one word. With Microsoft Word, this is a non-issue. Simply placing your cursor after a word you want to get rid of and then hitting Ctrl+Backspace will help you save time while editing your work and/or fixing sentences with words you don’t want in them. All it takes is a single key press to get rid of one word at a time instead of individual characters.

Word Also Allows You to Check How Readable Your Documents Are

If you’re worried about how easily your Word documents can be read by people of various levels of reading comprehension after you’re done your medical office administration training, Microsoft has your back. By going to File > Options > Proofing, you can then click “Check grammar with spelling” (selected under “When correcting spelling and grammar in Word”) before selecting “Show readability statistics” to display how complex your writing and vocabulary are. Using the Flesch Reading Ease test, Word will determine how high your readability score is. The higher the score, the easier it can be read by others.

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Microsoft Word can show the readability score for your documents

Need a Placeholder? Use Word to Generate Lorem Ipsum Text

Ah yes, that famous Latin random text we all recognize. This is commonly used as a placeholder to eventually be replaced by the text you intend on inserting in the document. You can do this by first typing =lorem(p,l). After this, replace the “l” with however many sentences you want, and replace the “p” with your desired number of paragraphs. Other types of random text can be inserted as well. You can use the command =rand() to create random text in your document, while filling those brackets with the number of paragraphs and sentences you want.

How to Remove Formatting After Medical Office Administration School

If you’re trying to copy and paste something from another source, but the formatting that source has used is messing up the look and usability of your document, you can change this easily after you’ve left medical office administration school. To do this, highlight the text with the formatting you want to erase, and press Ctrl + Space on your keyboard. 

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It’s easy to remove formatting while using Microsoft Word

Inserting the Date and Time, and How to Update It Automatically

If you need today’s date and time inserted into your document, it’s easy to do this quickly. After clicking the down arrow on the Quick Access Toolbar, click More Commands > All Commands > Date & Time > Add, to make the command’s icon appear at the top of your document. Once you’ve done this, click the icon and then choose your desired Date & Time format. You can also make the document automatically update the date and time, by going to Insert > Text > Date & Time, before selecting your format and checking off the “Update automatically” box.

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Why Pros with Medical Office Administration Training Are the Backbone of Medical Offices

October 02, 2020

Medical Office Administration TrainingThe medical office can’t be handled by nurses and doctors alone. Patients coming through the door need to be fielded and organized through a process that involves several additional staff members. 

A key role is the medical office administrator, who not only serves as a kind and friendly face to patients as they walk into the office, but also keeps things drumming along smoothly through a combination of sharp time management, thorough record keeping, and effective communication skills. The office administrator becomes the backbone of the bustling medical establishment by keeping things well organized and structured. Without this additional step of patient management, a doctor’s office would be at risk of becoming a chaotic experience for all involved!

Wondering if medical office administration is the right fit for you? To help you decide, let’s take a closer look at the role.

What Exactly Does Someone with Medical Office Administration Training Do?

The first person a patient sees when they walk through the door of a medical building is typically a medical office administrator. The responsibilities of this medical office staff member can vary from one medical centre to the next. However, they usually include creating and organizing patient records and medicare details, scheduling patient appointments, answering phones, and more.  

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The office administrator has the ability to greet patients as soon as they arrive

By taking care of these very important details, the medical office administrator becomes key to steering the workflow of the medical office and helping doctors and nurses offer the best care possible to patients in a timely and organized manner.

What Personal Traits Do You Need for this Role?

It takes an empathetic and patient individual to deal with sick patients all day long. A person coming through the doors of a medical office is usually there because they feel unwell, or a family member isn’t well. They will likely be distressed and need a kind and compassionate voice of reason as their first point of contact. Taking medical office administration training helps equip students with the skills needed to effectively communicate with patients from the moment of their arrival, which can help the rest of the appointment run more smoothly for everyone.

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Patients who are distressed need a kind and compassionate ear

The medical office administrator must be honest and trustworthy, due to the nature of dealing with sensitive, private medical details of each patient. They must be driven and focused to keep the rhythm and structure of the office organized like a well-oiled machine. They must be a great communicator and team player in order to successfully relay information to nurses, doctors, and other staff members. They should also have an interest in anatomy and physiology, as there will be a need to understand and use medical terminology throughout the day.

Where Can a Grad of Medical Office Administration School Get Employed?

Through a medical office administration course, a trainee will have learned a vast array of new skills pertinent to the role–from creating and maintaining medical databases to diagnostic testing and patient preparation to medical transcription, sharpened keyboard and Microsoft Office applications know-how, and much more. They will also usually have received a good deal of practical real-world experience through an externship.

A graduate of this type of program will have the qualifications to pursue work as a medical office administrator, but may also find work as a medical office assistant, medical secretary, medical billing specialist, or medical transcriptionist. 

Professional training for the role can lead to many different employment opportunities, with the hiring managers of medical offices on the lookout for prospective hires with the right qualifications and practical experience. After graduation, you might decide to work in a doctor’s office, at a specialty clinic, at a hospital, or at another facility that employs medical office administrators. 

Are you looking for a rewarding and challenging career in a fast-paced environment where you can make a difference to patients’ lives? 

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Medical Office Administrator

3 Things Grads of Medical Office Administration Training Can Do When Reopening Offices After COVID-19

July 10, 2020

With the impact of the ongoing COVID-19 pandemic lessening in Canada, the country is gradually reopening many non-essential businesses and services, including certain medical offices that may have shut or scaled back non-emergency care during the lockdown. 

If you work in a medical office after your administration training, you’ll want to understand how to do so while keeping yourself and others safe. With this in mind, it’s helpful to fully understand the steps healthcare staff need to take to ensure reopened medical offices are not only fully operational, but as safe as possible for clients and staff. Keep reading to learn more.

Take a Staggered Approach to Reopening Certain Services at Your Office

Even though the influence of the virus is starting to wane in Canada, it remains to be seen when or if a vaccine will be widely available, or if a second wave will hit in the coming months. In the meantime, reopening medical offices gradually and carefully is the safest course of action. 

For example, you can continue to give clients the option to have virtual appointments over platforms such as Zoom, particularly if they are exhibiting symptoms of coronavirus. In other cases, you can allow in-person appointments to resume provided you screen clients beforehand, you have the approval of authorities, and the impact of the virus in your area is negligible enough to allow it. Fully reopening in one fell swoop can be risky, so be sure your approach is one that is incremental in nature.

Be sure clients still have the option for virtual appointments

Make Sure Your Office is Disinfected and Safe for Clients to Enter Again

This goes without saying for any medical office administration training graduate, but one of the first things you’ll need to do is make sure the office is properly disinfected and set up in a way that is safe for clients. 

Doing this involves taking all of the necessary sanitary precautions, such as disinfecting all areas of the office — especially frequently-touched ones — and reminding clients to wash their hands and wear masks before entering. 

It would also be wise to have hand sanitizer available for clients to use right at the front entrance and in other areas of the office. Other strategies involve removing high-touch items from waiting rooms, using equipment and furniture that can be cleaned easily, and encouraging clients to pay using tap on card machines. For staff who deal directly with clients, make sure plexiglass barriers are set up, and PPE is worn at all times.

Employees should wear PPE at all times once the office has reopened

Maintain Physical Distancing After Your Medical Office Administration Training 

Although you would hope this won’t be an issue once the virus has fully blown over, physical distancing remains part of our reality. Therefore, if clients come to your office in person after medical office administration school, you must continue to emphasize the importance of making sure physical distancing guidelines are respected at your practice. 

For example, placing tape on the floor of the office to show clients where to stand is a good idea, as is limiting the capacity of waiting rooms to allow for ample sitting room between clients. 

You can also have some employees work from home while others work at the office, in order to limit contact between your colleagues. In any case, taking any and all measures to mitigate the spread of the virus will help you reopen your medical office in the smoothest possible fashion.

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